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"I have used the Mahaiwe Tent Company in Great Barrington exclusively for all my rental needs for the past 10 years. Lauren and Tom Cavanaugh and their staff are professional and very accommodating form parties large and small. Their equipment is first rate...only to be outdone by their customer service. For the past five years I have chaired the Barrington Stage Companmy Opening Night Gala for 400 guests, and Mahaiwe tent has provided all the rentals. I am chairing the event once again on June 24th, 2006...and Mahaiwe Tent will be our rental company....once again. As far as I am concerned...they are the only game in town!"
–Eileen Young
Barrington Stage Company Gala Chair

Rental Policy

RENTAL AND CANCELLATION POLICY

A 25% deposit and the signature of this agreement is required before a reservation is valid. If the event is cancelled 30-15 days before the event, the deposit will be kept. If the event is cancelled 15-0 days before the event, payment in full is required.

A security deposit will be held on your order to cover minor shortages or unanticipated labor. This may not cover your full liability in the case of excessive damage or unanticipated labor. Charges will be imposed for any shortages, damaged items, non-rinsed dishes and/or unanticipated labor. PLEASE MAKE YOUR CATERER AWARE OF THIS POLICY. Your balance on your security deposit will be returned in a timely manner.

Final payment is due ON or BEFORE delivery unless other arrangements are made in advance. Sorry no credit cards.

The renter must review the rental list and make FINAL changes by pre-determined date~usually 8 days prior to the event.

Make sure the tent site has been mowed and cleared of any lawn furniture etc. at least one day before scheduled delivery. If you have a deck delivery, please be sure all furniture is moved ahead of time.

Any and all permits, if required, are the responsibility of the renter. Please call if you need assistance.

All rental items must be left in the same location as dropped off for pick up crew. Please DO NOT stack items on the outer edge of tent or outside of the tent where they may be exposed to weather. It is your responsibility to keep rentals dry and safe.

You, as a renter are responsible for the return of all party items. Please count all items upon delivery. (Call immediately if you have any questions or problems with your order 413-528-5945) PLEASE RINSE AND RE-CRATE ALL RENTALS IN PROPER RACKS/CRATES. There are no refunds for unused rental items.

All items MUST BE ready for pick up by Monday 8AM to avoid extra labor charges. Pick up for weekend events are made on Mondays or Tuesdays (not pre-determined) unless other arrangements are made in advance.

Upon signing of this agreement and receipt of the deposit, your job will be confirmed.

 

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Mahaiwe Tent  17 Humphrey Street  Great Barrington MA 01230  413.528.5945  800.879.8155

© 2006 Mahaiwe Tent, Inc.